Refund policy
Refund Policy
Returns:
- You have 30 days from the date of purchase to return items for a full refund.
- To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase is required.
Non-Returnable Items:
- Gift cards
- Downloadable digital products
- Large pieces like Playhouses and Montessori Furniture are non-refundable due to change of mind. Exchanges are allowed only if the product is damaged.
Refunds:
- Once your return is received and inspected, we will send you an email notification.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-10 business days.
Exchanges:
- We only replace items if they are defective or damaged.
- If you need to exchange an item, send us an email at info@thenurturingnook.store.
Shipping Returns:
- To return your product, mail it to The Nurturing Nook Store, [Your Return Address].
- You are responsible for paying shipping costs for returning items. Shipping costs are non-refundable.
Contact Us:
- For questions related to refunds and returns, contact us at info@thenurturingnook.store or call +1 (914) 863-1454.